Data Center Third-Party Maintenance (TPM)
is hardware support service supplied by an organization which is not the Original Equipment Manufacturer (OEM). TPM offers post-warranty maintenance for equipment that OEMs no longer support, making it possible to extend the life of IT hardware.
Server Monitoring
24/7 monitoring of servers for performance, health, and security threats.
Network Monitoring
Proactive monitoring of network infrastructure for uptime, bandwidth usage, and potential issues.
IT Asset Management
Tracking and managing all IT assets, including hardware, software, and licenses.
Backup and Disaster Recovery
Implementing robust backup solutions and disaster recovery plans to minimize downtime.
Patch Management
Automated patching of operating systems and applications to ensure security and stability.
On-Site Support
Dispatching certified technicians to handle hardware repairs and complex troubleshooting.
Help Desk Support
24/7 remote assistance for user-related issues and technical inquiries.
IT Consulting
Strategic advice and guidance on IT infrastructure, strategy, and budget planning.